Well I really appreciate you taking time to follow up the delivery. Despite the first package getting lost I have been extremely impressed with your customer service in sending a replacement package out. I laud your customer service and I hope to do business with you again soon.
13th May 2013
Thanks for sorting out the missing mug so promptly.
Just to say I ordered two, one for personal use and one for a gift. I have another week before I need to give the gift, so I decided to use the one that I received and it's brilliant. It's a lovely design and as a new customer I have been really enjoying sampling the different teas. Many thanks
22nd October 2012
I just wanted to let you know how happy I am with my first purchase, after trying the jasmine pearls at my mother in laws I was hooked and will be regularly be treating myself to this tea, I also got a small 10g trial packet of the Morocco mint as I saw this in her cupboard but have not tried it as of yet. Your standard 1st class delivery was super quick and was very pleased to see it on my carpet the next day. You have gained a very happy and regular future customer!
22nd August 2012
I have just received the tea and wanted to thank you for handling of this matter. You have dealt with my complaint in a professional manner and have provided an prompt resolution. I will definitely use Jing again; I am very happy with the product and also the service.
2nd March 2012
I just wanted to let you know my order arrived on Monday. I was so blown away by the quality of your tea, packaging and the overall experience that I just placed another order for a one cup teapot, tea infuser mug for work and your whole leaf tea set in tins to get me started. I'm fairly new to drinking tea, but I can tell you I'm hooked and I look forward to try your wonderful tea selection.
22nd January 2012
I just wanted to write and say thank you for such amazing customer service. The items I ordered arrived incredibly fast, other online companies should take a leaf out of your book, pardon the tea pun.
7th January 2012
Thank you so much for the information, it really helped me! Congratulations for the excellent customer service!
5th June 2011
I just wanted to let you know that the delivery was collected fine and my colleague was extremely pleased with his gift. Many many thanks to you for your assistant! We are now both enjoying the lovely Jasmine tea from Jing!
31st March 2011
Thank you for being, as ever, super efficient and helpful, JING really is in a class of its own!
Sarah - 20th March 2009
I should note that JING customer service is on par with the superb quality of JING's teas! I have become a huge fan of your teas, and can't seem to get enough
Nicholas - 19th January 2009
Your Oriental Beauty oolong tea is absolutely divine. So is your cooked puerh. Next day delivery is brilliant as well, Excellent service. Good tea knowledge.
Paul - 8th January 2009
I just wanted to let you know how impressed I am with your service and the quality of your tea.
28th March 2012
Ordered on Sunday, dispatched on Monday and received in Paris on Wednesday at 9:30AM. Well done!
Alain Le Grignou.
7th March 2012
Good Evening, I would like to confirm that I received my Lemon Verbena today, and I am so happy with the product. I would like to thank you and to congratulate you for your service.
17th January 2012
I have already recommended Jing to friends based on the quality of your teas and prompt delivery, good customer service has now been added!
16th January 2012
Fantastic service. I ordered my JING tea glass yesterday-----It arrived 24 hours later. Great service, thrilled with the glass. Will recommend your superior service and product to anyone and everyone. Thank you so much.
P. D. Granville-Edmunds
6th October 2011
I have been ordering from you for a couple of months and I have to say I am very impressed. The tea is of the most excellent quality and your range is very diverse. I have been trying lots of different types, and find the smaller 'tester' sizes really help explore the different ranges you offer. The site is excellent and the delivery has been very fast and secure. It is refreshing to find a company that is obviously passionate about their product and their service.
4th May 2011
There is nothing more absolutely soothing and perfect than a glorious cup of tea. Thank you so much for the excellent range, and also for having such reasonable delivery charges!
John - 25th March 2009
Just wanted to say ...'wow'. I'm relatively new to tea, I tried some of your Green Teas (usually at work) and it's amazing! I've ordered some more, and a cup!
Aaron - 26th January 2009
I just want to say thankyou very much for your time in answering my question. You have provided exactly the info I was after!
You may be interested to know that I am a passionate chinese tea drinker now. My day consists of Oolongs and Puerhs and I only drink PG tips if there is no other option! This is all down to you and Jing.
I discovered Jing through a TV show ("Taste" I think it was!) and consequently, after ordering some of Jing's Monkey-picked, my tea drinking habits have completely changed.
22nd July 2008
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JING Tea Ltd, 3.25 Canterbury Court, London, SW9 6DE, United Kingdom, TEL +44 (0) 207 183 2113
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