One Cup Tea-iere™, 250ml

This is a beautiful item but it doesn’t pour tea properly. You have to align the lid to make it pour for ages and the lid/handle gets too hot. I’m disappointed with this.

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Hi Gemma,

Thank you for contacting JING regarding this.

I am so sorry to hear how disappointed the purchase of the tea-iere has been for you. All items produced by JING are designed to give the optimal experience when enjoying JING tea and can only apologise that this has not been the case in this instance.

We always appreciate customers honest feedback with regards to the items purchased from JING, as it helps us to improve our services in the near future. Please be assured, this will be forwarded to our production department to review for future developments of the brand.

Assuring you of our continued attention.

Warm regards,

Gill, JING Tea Customer Service

Easy to taste many kinds of teas faster. It is easier to clean up and change to other tea. You can see the color of every brewing through the glass... dreaming of tastes ????

I have been using the 2 cup version daily wondering why I didn't go for the 1 cup as only ever drink one cup at a time. Well finally bought one and disappointed. It is far too narrow. As lovely as the tall design looks it is impractical, I have to slice lemon in half to get it to fit. Removing all the tea is difficult as my hand doesn't fit to scoop it all out so far too much debris has to be rinsed down the drain. The lid makes a horrible scraping noise & only pours correctly when in a certain alignment. None of these issues with my existing 2 cup version which obviously cannot be beaten.

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Thank you for taking the time to give us your honest feedback regarding the one cup tea-iere purchased from JING.

We are so sorry to hear how disappointed you have been with this item, and can only apologise that it hasn’t been suitable for you. At JING we are always grateful for customers' reviews and opinions on the items purchased from the company. We will of course forward this back to our development team as it all helps to improve our services and production designs in the future.

If you could kindly supply your order reference, we would be happy to exchange this for another item of similar value or refund the one cup tea-iere for you due to the experience from usage.

We look forward to hearing from you!

Warm regards,

JING Tea, Customer Service
[email protected]

I thought this might end up being one of those 'good ideas' that gets used twice and then gets put in the back of the cupboard forever. Anything but! I absolutely love it. It brews well, pours well, look nice and it's so easy to get rid of the dregs. I haven't found it difficult to clean, as you can take the strainer metal parts apart occasionally if it gets a bit clogged up. However I am drinking low/no tannin teas, so I can't comment on staining.

Title says it all. I mainly drink rooibos blends so this product is defunct. I would say I do not have this issue with the 2 cup

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Thank you for letting us know your feedback. We always appreciate it, even when something isn’t quite working how we would hope. All our Tea-ieres are hand-blown, and as such their lids can fit more or less securely. It sounds like your One Cup Tea-iere lid fits a little more loosely than your Two Cup Tea-iere and it is causing more leaves to escape than you are used to. Please email us on [email protected] so that we can organise a replacement Tea-iere for you.

As above

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Thank you for your review of our Tea-iere™ - but I’m sorry to hear you’ve had problems maintaining the lid.

They’re dishwasher safe - and we recommend popping them through a cycle after each time they’re used; if you don’t have a dishwasher, try it in hot soapy water after every use. If you do still get staining, tea stains can be removed from metal using bicarbonate of soda. Try soaking the lid in warm water with a little bicarbonate of soda for 30 minutes or so, then rinse with water and a wipe of lemon juice.

It shouldn’t be too fragile either, being made of borosilicate glass - which is very strong. Are you having issues in any specific place?

I hope the cleaning tips help - if you have any other questions or feedback, just let me know at [email protected]

Thanks, Felicity, JING Customer Service.

Nice shape and design. However, it is very hard to clean the cover!

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Hi Helen

It’s great to hear you’ve been enjoying using our Tea-iere™ - but I’m sorry to hear you’ve had problems cleaning the lid.

They’re dishwasher safe - and we recommend popping them through a cycle after each time they’re used; if you don’t have a dishwasher, try it in hot soapy water after every use. If you do still get staining, tea stains can be removed from metal using bicarbonate of soda. Try soaking the lid in warm water with a little bicarbonate of soda for 30 minutes or so, then rinse with water and a wipe of lemon juice.

I hope that helps - if you have any other questions or feedback, just let me know at [email protected]

Thanks, Felicity, JING Customer Service.

Fantastic, ideal for loose tea.

I love this little pot. Easy and I get my cup of gorgeousness

There is no better way to brew tea but with the traditional gaiwan (or similar). If you don't have the time this is, I would argue, faster than most other brewing methods and better as the tea has all the space it needs to dance around in the water. I have been using mine for a year and with adequate care it still looks as good as on day one.

What a lovely looking teapot make the tea taste so much better too.

This is a love elegant one cup Tea-eire. It is great to be able to see the leaves infusing and it is perfect for one cup - drain it and it is ready for another infusion if the tea is able to do more than one.

I have been using teapots and mugs with infuser-lids to make loose tea, but saw this reviewed in The Guardian and thought I’d give it a try. It genuinely is a game changer, they weren’t kidding.

You simply spoon loose tea into the bottom, fill with water from the kettle up to the line, push on the lid and wait. Then, when the brewing time is up, pour the entire contents into your cup. You can do it one handed, no need to hold the lid in place. All the leaves stay in the container. There’s no mess and you just shake the old leaves into the compost caddy afterwards - they just slide out without needing to poke about with a spoon. It then goes in the dishwasher and isn’t too tall to fit on the top rack.

What I love is that you can get the perfect size cups from Jing to match so there’s no leftover tea sitting stewing or getting cold. The whole pot fills the whole cup with no excess.

I did see a review where someone said they’d always drunk large mugs of tea and that this 250ml Tea-iere was too small; I’m also a fan of 400ml mugs so very nearly bought the large two cup size. I’m actually glad that I didn’t - first, even if I used my biggest mugs with it, it would still leave 100ml of tea stewing; second, you can re-infuse so many of the Jinga loose teas that if I want a big drink I still use my one-person cup & saucer and Tea-iere: I just immediately refill the Tea-iere and get it brewing the second cup while I drink the first. The one cup is more generously sized than I expected - it’s not a tiny teacup- so often, one is enough. Also, I think the nature of the glass Tea-iere (watching it brew and the leaves etc swirl and grow, the colour of the water change etc) means that it’s loveliest served in a glass cup and saucer, where you savour a smaller cup. It’s a bit like a relaxing ritual for me now.

I still occasionally throw a bag in a mug but this has changed the way I drink tea. I’ve bought a second one, again in this smaller size as I’ve now got two on the go at once. I’ve started to brew the Jinga mint tea once after dinner, put the Tea-iere and the used leaves in the fridge and then do the second infusion the next day. I also think two small ones is a good option for two people as it takes the same time to brew but then you can each have a different type of tea at the same time, if you want.

Anyway, it’s brilliant. Do get one. I can’t tell you how much better it is than pouring a tea pot into a strainer over a cup, or fishing out a dripping infuser full of wet tea from a mug.

I have a few of these small cafetieres. I really liked the tallness of this amd it’s ease of use
It would be lovely if the two cup rather than being shorter (looking to me more uglier) was more taller then I would buy that one is well.
Anyhow I love it

I bought this from the store by bond street and it has totally changed my tea drinking experience for the better. It’s simple but elegant and I love watching an oolong expand as it’s brewing. Also the perfect size for my favourite mugs, with just enough room to add some milk if I’m brewing a black tea

These pots allow the tea leaves to circulate within the hot water and you gain the best flavour and fragrance from your tea. No other teapots I have found manage this without using a separate strainer.

So pleased with this product. A perfect cup of tea. Pleased to have put away my teapot. Love seeing the Pearls unfold and the colour change

I am so pleased with this product. It does just what I want it to do: make one small mug of tasty tea, then it is just the right size to fit into the door of my fridge until the next morning. Before this tea-eire I was making my tea using a metal acorn that hung into my mug or a basket-type thing. In both cases the tea leaves were cramped inside the device. Now the tea moves freely and I get much tastier and satisfying tea!

I very much like this, but it’s a bit small. It’s one cup for small, hemispherical cups, or for small mugs, but for most of the mugs I use to drink tea, it’s too small. I wish I had bought the larger one instead, but given the cost, I won’t buy another.

Just right to brew one cup of tea.