Make an enquiry
Please use the contact form below to get in touch with our customer services and sales team. We will get back to you within 1-2 working days.
Email us Customer Services
Customer Care Opening Hours
UK Time (GMT)
Monday – Friday, 9:00am – 5:00pm
Head OfficeJING Tea Ltd
5 Hobart Place
Please place your orders for personal use online, as unfortunately we cannot take orders for private customers by phone, email or in person.
Most popular FAQs
We understand that sometimes you may want to return products. In the event you are not entirely happy with your purchase please email [email protected] or call us on 0207 183 2113.
Can you use JING Tea DGC online?
Yes. JING Tea DGC may only be used as full or part payment for products purchased from JING Tea online at www.jingtea.com.
Can you use JING Tea DGC in our retail store?
No, but we are working on enabling this in the near future.
When do JING Tea DGC expire?
The gift card will expire 24 months from date of purchase, if not already fully used.
Do I have to spend all the balance of my card in one go?
No, you can use as much, or as little, of the gift card credit as you like and the remaining credit will remain in balance on your card.