All delivery times are subject to placing your order before 2pm GMT Monday to Thursday. Orders placed after 2pm GMT on Friday, Saturday or Sunday will be dispatched on the following Monday. Orders placed on a UK public holiday, will be dispatched the next work day***
We have partnered with Global-e, a third party service acting as your seller-on-record, so you can buy and ship your JING Tea products to over 100 destinations worldwide. When you buy your JING Tea products from Global-e, you will see that your payment method is charged by Global-e, and the purchase is subject to Global-e’s Terms and Conditions and Privacy Policy (which will be clearly presented in checkout before you place the order). You can contact Global-e at service@global-e.com
Please note: We are currently unable to ship to the following countries via our international partner, Global-E, and unfortunately, we do not offer direct shipping to these locations at this time: Argentina, Australia, Azerbaijan, Bangladesh, Belarus, Cape Verde, Chile, Cyprus, Egypt, Ethiopia, Greece, Guatemala, Hungary, Kosovo, Liechtenstein, Madagascar, Malaysia, Mauritius, Mexico, Morocco, New Zealand, North Macedonia, Pakistan, Panama, Poland, Portugal, Romania, Spain, Serbia, Sint Maarten, Slovenia, Thailand, Tunisia, Uzbekistan, and Vietnam.
Unfortunately, due to recent regulatory changes, we are unable to deliver to Australia, Spain.
Delivery to Ukraine, Belarus and Russia have all been temporarily suspended until further notice, due to the unfolding events in the area. We are closely monitoring the situation and will do all we can to resume delivery into the country as soon as possible.
Tariff Charges - United States
Please be aware that, due to ongoing adjustments under the previous Trump administration, tariff charges have been subject to frequent changes. We want to assure you that any updates to these tariffs will be accurately reflected in the checkout process. All applicable tariffs & duties will be calculated and displayed prior to completing your purchase, ensuring that you receive the most current and precise information regarding your delivery costs.
Should you have any questions or require further clarification, our customer support team is here to assist you.