Our dedicated team is operating as normal and are busy working around the clock. However due to the unprecedented situation, delivery times may take a little longer than usual – particularly with international orders.
Our carriers are following the latest government guidance to keep everyone safe and well.
We still offer a fast and efficient delivery service to the UK and worldwide. Find out below about all the delivery options available to you when placing orders on our website.
All delivery times are subject to placing your order before 2pm GMT Monday to Thursday. Orders placed after 2pm GMT on Friday, Saturday or Sunday will be dispatched on the following Monday. Orders placed on a UK public holiday, will be dispatched the next work day***
The following countries are not supported by Global-E and will be shipped directly by JING Tea as your merchant-of-record: Argentina, Australia, Azerbaijan, Bangladesh, Belarus, Cape Verde, Chile, Cyprus, Egypt, Ethiopia, Greece, Guatemala, Hungary, Kosovo, Liechtenstein, Madagascar, Malaysia, Mauritius, Mexico, Morocco, New Zealand, North Macedonia, Pakistan, Panama, Poland, Portugal, Romania, Serbia, Sint Maarten, Slovenia, Thailand, Tunisia, United States, Uzbekistan, Vietnam.
Unfortunately, due to recent regulatory changes, we are unable to deliver to Australia and Spain at this time.
Delivery to Ukraine, Belarus and Russia have all been temporarily suspended until further notice, due to the unfolding events in the area. We are closely monitoring the situation and will do all we can to resume delivery into the country as soon as possible.